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FAQ List

DOES ALJ PROVIDE A WARRANTY?
I CAN'T FIND THE PART THAT I'M LOOKING FOR AND NEED HELP.
I ORDERED THE WRONG PART AND NEED TO RETURN IT. WHAT SHOULD I DO?
MY BOARD WAS PURCHASED / REPAIRED BY ALJ AND IT DOES NOT WORK. WHAT SHOULD I DO?
NEW EQUIPMENT SERVICE WARRANTY
PRIVACY POLICY
REFUND & CANCELLATION POLICY
SALES & REPAIR POLICY
SHIPPING & DELIVERY POLICY
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
WHAT HAPPENS WHEN I ORDER A “BUY REFURBISHED” OR “BUY NEW” FROM THE WEBSITE?
WHAT HAPPENS WHEN I ORDER A “REPAIR ONLY” FROM THE WEBSITE?
WHAT HAPPENS WHEN I ORDER “REPAIR+TRADE IN” FROM THE WEBSITE?
WHAT HAPPENS WHEN I PLACE AN ORDER OF COMBINED “REPAIR ONLY” AND “BUY NEW / BUY REFURBISHED” ITEMS FROM THE WEBSITE?
WHAT IS A CORE CHARGE AND HOW IS IT HANDLED ONLINE?
WHAT IS ALJ’S SHIPPING ADDRESS?
WHAT IS THE TURN AROUND TIME ON ORDERS?